Resource collection

Challenging CERB and CRB overpayment notices – NEW DEMO

Recorded on April 4, 2023

In the last year, the federal government has been demanding that thousands of recipients pay back their CERB or Canada Recovery Benefit (CRB). Many of these recipients are low-income people struggling to make ends meet.

How can community workers support clients who receive an overpayment notice? View our webinar to...

Front-end processes for refugee claimants

This 3-page infographic from the Canadian Council for Refugees (CCR) can assist service providers to keep up with changes in how people apply for refugee status.

Expansion of the Safe Third Country Agreement (STCA) – what it means for those seeking refuge in Canada

Recorded on Thursday April 20, 2023

This webinar discusses exceptions to the STCA and how to make a refugee claim at a port of entry under an exception. It also outlines the dangers faced by claimants who enter Canada irregularly between ports of entry and are at risk of deportation to the U.S. during their first 14 days in Canada. We provide...

Before you travel

This webpage has information and resources for people who are thinking of travelling from the USA to make a refugee claim at official land ports of entry into Canada and at irregular points of entry.

Seeking asylum in Canada: The Safe Third Country Agreement Amendment

This webpage explains the modified Safe Third Country Agreement that came into force on March 25, 2023. The site includes information and resources to help people who are thinking of travelling from the USA to make a refugee claim at official land ports of entry into Canada and at irregular points of entry.

Open Work Permits: A Guided Pathway to help people apply

Recorded on March 23, 2023

CLEO’s Guided Pathway for applying for an open work permit is a guided online interview that helps people draft an open work permit application that they can use to complete the process online with IRCC. The pathway also provides details about who is eligible and what information and documents they need to...

Overview of Canadian Refugee Law

This 4-page resource from Connecting Ottawa will assist community workers to better understand the elements that refugee claimants must prove to succeed on their claim. It explains each element of the Convention refugee definition, the key elements that an individual must prove to succeed on a refugee claim, and basic information about the...

Removals Process: A Guide for People with a Refused Refugee Claim

This 2-page resource from Romero House explains what happens after a person's refugee claim is refused, and what they can do about it.

Questions et problèmes courants sur la résidence temporaire et le parrainage

Enregistré le  19 août 2022

Cet atelier fournit de l'information juridique sur une sélection d'enjeux actuels en matière d'immigration afin d'appuyer les intervenants dans leur travail auprès des clientèles visées.

La session couvre la prolongation, les délais et d'autres questions courantes liées au statut temporaire (permis d'études et de...

One-Year Window Training Manual

This training manual, written by Connecting Ottawa, gives you the tools to successfully complete and submit a one-year window application. The manual is designed to help settlement workers assisting resettled refugees who are now permanent residents to apply for reunification with their immediate family members abroad.